Terms of Service

Effective Date: June 1, 2026 · Last updated: August 21, 2026

These Terms of Service (“Terms”) govern your use of the website kirbygateliving.com (the “Site”) and any communications you receive from The Pointe at Kirby Gate (“we,” “us,” “our”).

1. Use of the Site

You agree to use the Site for lawful purposes only and in a manner consistent with applicable laws and regulations.

2. Inquiries and Communications

When you submit a contact form on the Site, call us, or are referred to us through a partner service, you authorize us to contact you by phone, email, and SMS regarding your inquiry. Standard message and data rates may apply.

3. SMS Messaging

Recipients of SMS messages from The Pointe at Kirby Gate may opt out at any time by replying STOP to any message. Recipients may receive up to 8 messages per inquiry. See our Privacy Policy for more information about how we handle mobile numbers and SMS consent.

4. No Medical or Professional Advice

Content on the Site is provided for general informational purposes only and does not constitute medical, legal, or professional advice. Decisions about care should be made in consultation with qualified professionals.

5. Equal Housing and Non-Discrimination

The Pointe at Kirby Gate complies with the federal Fair Housing Act, the Americans with Disabilities Act, and the Tennessee Human Rights Act. We do not discriminate on the basis of race, color, religion, sex, national origin, familial status, disability, age, or any other protected characteristic.

6. Licensing and Services

The Pointe at Kirby Gate is a licensed Assisted Care Living Facility regulated by the Tennessee Department of Health. Admission is subject to an individual assessment and a written resident agreement. Descriptions of services, amenities, rates, and availability on this Site are informational, may change without notice, and do not constitute an offer or guarantee of admission or a particular level of care.

7. Photographs and Reviews

Photographs on the Site may include licensed stock images that do not depict actual residents or staff. Reviews and testimonials are quoted from public third-party listings and reflect individual experiences.

8. Intellectual Property

All content on the Site, including text, graphics, logos, and images, is the property of The Pointe at Kirby Gate or its licensors and is protected by copyright and other applicable laws.

9. Limitation of Liability

To the maximum extent permitted by law, The Pointe at Kirby Gate is not liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Site or our communications.

10. Changes to These Terms

We may update these Terms at any time. Continued use of the Site after changes are posted constitutes acceptance of the modified Terms.

11. Contact

Questions about these Terms can be directed to info@kirbygateliving.com.